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Frequently Asked Questions

What size are your leather cuffs?

Our leather cuffs are sized to fit most wrists. They are adjustable and come with two snaps. If bracelets are typically too tight or too large, you are welcome to order a custom size by providing a snug wrist measurement. To obtain a snug wrist measurement, use a measuring tape and wrap it around at the bend of your wrist.

How many words will fit on a cuff?

The maximum amount of words is approximately 10-12 for our largest metal tags. If you are unsure if your words will fit, please contact us prior to ordering. If there is an issue with your word choice fitting once your order has been placed, we will contact you.

Can I choose my font?

We don’t offer font choices simply because different fonts fit differently on the metal tags. But, if you’ve seen one here that you have your heart set on, let us know and we will do our best to make it happen!

What is your production time?

Our production time on custom items is 5-10 business days prior to shipping.

I need my cuff quickly. Can you help?

Yes we can! We offer an add on rush option that moves your order to the front of our production schedule. This option must be purchased at the time of your cuff order. Click here for that option.

Can I send you a loved one’s or a special belt to use for cuffs?

Absolutely. Please read this for all of the information you’ll need.

I love this leather. Will you save me a piece?

Because we use upcycled leather belts, leather is limited. Unfortunately we are not able to save/reserve leather. You are welcome to purchase the leather and send us your words at a later date if you aren’t quite sure yet. Otherwise, we encourage you to purchase the piece if you love it because we don’t know when/if we will have more.

What is your most popular necklace length?

Our most popular necklace length is 18".

Do you offer wholesale?

Because we are a handmade business, we do not offer traditional wholesale. However, we do offer a bulk discount with a minimum purchase. Click here to request more information.

What is your return policy?

Most of our items are custom and cannot be returned. However, we are human and do sometimes make mistakes. If there is an issue with your order, please let us know right away and we will do our best to resolve it quickly.

I still have a question. What should I do?

No worries! Contact us with your question and we will get back to you as soon as possible.